James Ruben

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Activity overview

Latest activity by James Ruben
  • James Ruben created an article,

    Can I buy Hellosaurus merchandise?

    Yes you can! Just visit hellosaurus.com/merch to check out our swag. 

  • James Ruben created an article,

    Can I try Hellosaurus for free?

    Yes! With our metered mode you'll be able to watch a limited number of episodes on Hellosaurus before starting your free trial. 

  • James Ruben created an article,

    How do I report an issue?

    For all questions and concerns please email us at support@hellosaurus.com

  • James Ruben created an article,

    How do I know when new episodes are released?

    Email updates and push notifications will often alert you when new episodes are released. But the best way to know is to keep checking the app!

  • James Ruben created an article,

    How do I navigate Hellosaurus?

    While on the homepage of the Hellosaurus app you can scroll vertically and browse creators and their newest episodes. Tap the creator’s name or tap, “View Creator,” to view all of their episodes. ...

  • James Ruben created an article,

    How can I share a Hellosaurus episode?

    Tap the share icon on the top right of the episode thumbnail Enter the written numbers to authenticate you are a grown-up You can then share the episode link on any platform of your choice

  • James Ruben created an article,

    How do I find a specific creator?

    At the top of the Hellosaurus app homepage you can scroll horizontally to find your desired creator’s logo. By tapping the logo you can view that creator’s episodes.  Alternatively, the homepage o...

  • James Ruben created an article,

    How do I reset my password?

    Log In to your Hellosaurus account on the app While on the Hellosaurus app homepage, click “Grown-ups” in the top left hand corner Enter the written numbers to authenticate you are a grown-up Tap,...

  • James Ruben created an article,

    Where are the account settings?

    Log In to your Hellosaurus account on the app Click “Grown-ups” in the top left hand corner Enter the written numbers to authenticate you are a grown-up

  • James Ruben created an article,

    Someone sent me a subscription as a gift, what do I do?

    Follow the instructions in the gift email to redeem. If you would like to extend your subscription, wait for the gift subscription to expire then login with your email account. There is no need to...